1. When Are Your Personal Data Collected and Used?
We collect and use your personal data whenever you:
- use our website or social media or communicate with us via e-mail, phone, or any other digital communication channel;
- register for our newsletter;
The data protection laws require that we provide you with information on the processing of your personal data. Should you have further questions regarding the processing of your personal data, do not hesitate to contact us, [email protected]
3. What Personal Data Do We Process, Why and On What Legal Base?
We process your personal data for the following purposes:
- When you use our website, social media or communicate with us via phone, e-mail or other digital communication channel, we will collect and use your personal data to:
- Enable the communication between you and Israel4Africa, for which we rely on our legitimate interest to be able to respond to requests, questions or remarks or to contact you proactively for inquiries of whatever kind (e.g. when you respond to a blog, use our contact form or contact us via social media, phone, e-mail);
- Improve the website’s and social media pages’ content and the overall experience, for which we rely on our own legitimate interest to offer our visitors an interesting online space;
- Detect and prevent malware, illegal content and behaviour and other types of misuse, for which we rely on our legitimate interest to keep our online presence safe.
- When you register for our online newsletter, we will collect and use your personal data to be able to send you our newsletter or other electronic communications to answer questions you may have about Israel4Africa. We will always ask for your explicit consent before sending you our newsletter. You will always have the opportunity to unsubscribe from our newsletter. To send you our newsletter, we only process your basic identity information, i.e. your name and e-mail address.
- For all of the personal data we have collected in the aforementioned circumstances, we wish to make it clear that we will also process your personal data to comply with legal obligations or to comply, insofar we are legally allowed, with any reasonable request from competent law enforcement agents or representatives, judicial authorities, governmental agencies or bodies, including competent data protection authorities.
To achieve the above-mentioned purposes, we process the following personal data:
- the basic identity information you provide us with, such as name, e-mail address, postal address, telephone number, the company you work for, your function;
- the content of your communication and the technical details of the communication itself (with whom you correspond at our end, date and time, etc.);
- technical information associated with the device you use, such as your IP address, browser type, geographical location and operating system;
- information concerning your browsing behaviour, such as how long you visit, what links you click on, what pages you visit and how many times you visit a page.
- any other personal data you choose to provide to us.
4. With Whom Do We Share Your Personal Data?
In principle we will not share your personal data with anyone outside Israel4Africa as well as our suppliers who help us process your personal data. Anyone who has access to your personal data will always be bound by strict legal or contractual obligations to keep your personal data safe and confidential. This means that only the following recipients will receive your personal data:
- our suppliers when necessary;
- governmental or judicial authorities insofar we are required to send them your personal data (e.g. police or law enforcement).
5. How Long Do We Keep Your Personal Data?
Your personal data are only processed for as long as needed to achieve the purposes which are described above or, when we asked for your consent, up until such time when you withdraw your consent. In this article we provide you with the information you need to assess how long we will keep your personal data identifiable: As a general rule, we will de-identify your personal data when they are no longer necessary for the purposes outlined above or when the retention period as explained in this article has expired. However, we cannot de-identify your personal data if there is a legal or regulatory obligation or a judicial or administrative order that prevents Interteam Project Management from de-identifying them.
All personal data we collect through our interactions with you via the website, social media, phone, e-mail and other digital communication channels we keep for as long as required to communicate with you, but also to keep an historical archive of our communications. This allows us to revert back to earlier communications if you return to us with new questions, request, remarks or other input.
All personal data we collect to send you our newsletter we will keep for as long as you remain subscribed to our mailing list or for as long as you remain our client.
6. What Do We Do to Keep Your Personal Data Safe?
As explained earlier, as a member of a consortium promoting human immunological data storage, integration and controlled sharing for a wide range of clinical and scientific purposes the security and confidentiality of all data we process is very important to us. Hence, we have taken steps to ensure that all personal data processed are kept safe. These steps include processing only the personal data required for achieving the purposes we have communicated to you. We have also taken technical and organizational measures to secure our infrastructure, systems, applications, premises and processes.
7. Which Rights Do You Have with Regard to Your Personal Data?
When we collect and use your personal data, you enjoy a number of rights which you can exercise in the manner described below. Please be aware that whenever you wish to exercise a right, we will ask you for a proof of identity. We do this to avoid a data breach, e.g. because an unauthorized person pretends to be you and exercises a right in your name.
- You have the right to access your personal data, which means that you can ask us to provide you information regarding the personal data we have about you. You can even ask for a copy of your personal data. However, note that you must specify for which processing activities you would like to have access to your personal data. If you make the same request repeatedly, clearly causing us nuisance, we are allowed to refuse granting you these subsequent requests or charge an administrative fee covering the expenses. We can also refuse granting you a right to access your personal data, or only grant it partially, if such access would risk disproportional detriment to the rights and freedoms of others, including Interteam Project Management’s.
- You have the right to ask that we correct your personal data if you can show that the personal data we process about you are incorrect, incomplete or outdated. Please specify the context in which we use your personal data (e.g. to send you newsletters or to respond to a request), so that we may assess your request swiftly and accurately.
- If we asked for your consent to collect and use your personal data, e.g. to send you newsletters, you have the right to withdraw that earlier given consent.
- You can ask that we delete your personal data, if these personal data are no longer needed for the purposes for which we collected them in the first place, if our collection of them was illegitimate or if you have successfully exercised your right to withdraw your consent or your right to object to the processing of your personal data. When one of these circumstances applies, we will immediately delete your personal data unless the law, regulatory obligations or administrative or judicial orders prohibit us to delete your personal data.
- You can ask that we restrict the processing of your personal data:
- during the time we are assessing your request for correction of your personal data;
- we no longer need your personal data, but you require them for the establishment, exercise or defence of a legal claim.
- when such processing was unlawful, but you prefer restriction to erasure;
- during the time we are assessing your objection to the processing of your personal data.
- When we process your personal data on the basis of our own interests, i.e. you have not given us your consent and we do not need them for the execution or performance of an agreement nor to comply with legal obligations, you have the right to oppose our processing of your personal data. When our interest relates to direct marketing, we will grant you your request immediately. For other interests, e.g. our security interests, we will ask you to describe your specific circumstances giving rise to request. We then need to balance our interests against your circumstances. If this balancing exercise results in your circumstances outweighing our interests, we will cease processing your personal data.
- When we have collected your personal data on the basis of your consent or because they were necessary for the execution or the performance of an agreement with you, you have the right to obtain a copy from us in a structured, commonly used and machine-readable format. However, this right only applies to personal data you have provided to us.
If you wish to exercise any of these rights, we ask that you send us an e-mail. You can reach us at [email protected]. Be assured that we will not interpret an e-mail from you requesting to exercise a right as your consent with any processing of your personal data beyond what is required for handling your request. A request should clearly state and specify which right you wish to exercise. Always indicate the context in which we have obtained your personal data so that we may handle your request swiftly and diligently. Your request should also be dated and signed and accompanied by a digitally scanned copy of your valid identity card proving your identity. We will promptly inform you of having received this request. If the request proves valid, we will notify you as soon as reasonably possible and at the latest thirty (30) days after having received the request. If you have any complaint regarding the processing of your personal data by Israel4Africa you may always contact us via the e-mail address mentioned in the first paragraph of this clause. If you remain unsatisfied with our response, you may file a complaint with the competent data protection authority.